NOREEN ASHRAF

Digital Marketing Specialist
Digital Marketing Specialist | Meta Ads & Client Relations
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NOREEN ASHRAF
01 / Profile

About Me

Motivated Digital Marketing Specialist with practical experience in digital marketing, customer service, reception operations, and professional client interaction. Skilled in Meta Ads, online promotion, MS Office, communication, and customer relationship support. Experienced in supporting digital marketing activities, handling customer inquiries, managing front-desk operations, and maintaining professional client relationships. Holds a DAE in Architecture with additional training in digital marketing and interior design.
02 / Expertise

Technical Skills

Digital Marketing

  • Meta Ads 90%
  • Online Promotion 90%
  • Digital Communication 90%

Office & Productivity

  • MS Office 90%

Customer Relations

  • Customer Service 90%
  • Client Interaction 90%
  • Professional Communication 90%

Reception & Administration

  • Front Desk Management 90%
  • Reception Operations 90%
  • Administrative Support 90%

Architecture & Design

  • Architecture 90%
  • Interior Design 90%

Communication Skills

  • Verbal Communication 90%
  • Professional Client Communication 90%
  • Interpersonal Skills 90%
  • Professional Etiquette 90%
03 / Offerings

Services Offered

Digital Marketing Services

Support with online marketing activities, digital promotion, campaign coordination, and professional digital communication.

Meta Ads Management

Support in creating, managing, and optimizing Meta advertising campaigns to improve online reach and audience engagement.

Social Media Marketing

Assistance with social media promotion, audience communication, content coordination, and online brand visibility.

Customer Service Support

Professional customer support focused on client communication, query handling, service assistance, and maintaining positive customer relationships.

Front Desk & Reception Services

Professional reception support including visitor management, front-desk communication, administrative assistance, and client handling.

Client Relationship Support

Professional client interaction and communication services designed to maintain effective and positive relationships with customers and visitors.

MS Office Support

Assistance with Microsoft Word, Excel, PowerPoint, document preparation, and routine office productivity tasks.

Interior Design Assistance

Basic interior design support based on academic training in architecture and interior design.

Administrative Support

General administrative assistance including communication, coordination, documentation, visitor handling, and routine office operations.
04 / History

Work Experience

A chronicle of my professional career, highlighting achievements, key responsibilities, and technologies deployed in industry settings.

Digital Marketing Specialist

Jan 2025 – Jul 2025
Binary Hub
Supported digital marketing activities and gained practical experience in online promotion, digital communication, and marketing operations.

Customer Service Representative (CSR)

Jan 2024 – Jan 2025
Sybrid Pvt. Ltd., Islamabad
Handled customer interactions, communicated professionally with clients, and supported service-related operations.

Receptionist

Jan 2023 – Jan 2024
Outright, Islamabad
Managed front-desk communication, welcomed visitors, handled routine administrative tasks, and maintained professional client interactions.
05 / Education

Education Credentials

DAE in Architecture

2019 – 2022
Government Polytechnic Institute, Islamabad

Matriculation in Science

2017 – 2019
Diamond Jubilee School
06 / Soft Skills

Achievements

Digital Marketing Certificate Interior Design Certificate DAE in Architecture
07 / Verification

Certifications

  • Digital Marketing Certificate
  • Interior Design Certificate
08 / Training

Registrations & Trainings

  • Digital Marketing Training
  • Interior Design Training
09 / Portfolio

Flagship Projects

Digital Marketing Campaign Support
Portfolio

Digital Marketing Campaign Sup...

Supported digital marketing activities at Binary Hub, gaining practical experience in online promotion, digital communic...

Meta Advertising & Online Promotion
Portfolio

Meta Advertising & Online Prom...

Applied practical knowledge of Meta Ads and digital promotion to support online marketing and audience engagement activi...

Customer Service Operations
Portfolio

Customer Service Operations

Handled customer interactions and service-related communication at Sybrid Pvt. Ltd., supporting professional client rela...

Front Desk & Reception Management
Portfolio

Front Desk & Reception Managem...

Managed front-desk operations at Outright, including visitor reception, communication, routine administrative tasks, and...

Architecture & Interior Design Training
Portfolio

Architecture & Interior Design...

Applied academic and professional training in architecture and interior design, developing foundational knowledge of des...

Customer Relationship & Communication Support
Portfolio

Customer Relationship & Commun...

Supported professional customer and client interactions through effective communication, query handling, service coordin...

10 / Contributions

Platform Contributions

Digital Marketing Support

Contributed to digital marketing activities at Binary Hub, supporting online promotion, digital communication, and marketing operations.

Meta Ads & Online Promotion

Applied practical knowledge of Meta Ads and online promotion to support digital marketing and audience engagement activities.

Customer Service & Client Support

Handled customer interactions and provided professional communication and service support, contributing to positive client experiences.

Front Desk & Administrative Support

Managed reception operations, visitor communication, routine administrative tasks, and professional client interaction.

Professional Communication

Applied strong communication and interpersonal skills across digital marketing, customer service, and reception roles to maintain effective client relationships.

Architecture & Design Knowledge

Developed foundational knowledge in architecture and interior design through academic education and additional professional training.
11 / Testimonials

Client Testimonials

“
Noreen demonstrated practical digital marketing skills and a strong understanding of online promotion, digital communication, and Meta Ads while supporting marketing activities.
— Binary Hub
“
Noreen handled customer interactions professionally and demonstrated strong communication, interpersonal, and customer service skills in supporting clients and service operations.
— Sybrid Pvt. Ltd.
“
Noreen managed front-desk responsibilities effectively, maintained professional communication with visitors and clients, and handled routine administrative tasks with professionalism.
— Outright
“
Noreen is a motivated and adaptable professional with a positive approach to client interaction, digital marketing, communication, and administrative responsibilities.
— Professional Colleagues
12 / Contact

Get In Touch

Location Gilgit, Pakistan

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